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iRobot Roomba Error Codes

Last verified 2026-09 - 67 codes

Common problems:

iRobot Roomba

Classic models (600 / 700 / 800 / 900 series) official source

iRobot official error message charts for the 600–900 series, cross-checked against independently published Portuguese/Spanish translations of the same codes.

Error 1 Wheel stuck or hanging info
One or both wheels are lifted off the ground, or the robot is stuck against an obstacle.
Fix: Move the robot to an open, flat area and restart cleaning.
Error 2 Main brushes can't turn warning
Hair, string or debris is wrapped around the main brush.
Fix: Remove the main brush and clear anything wrapped around it, then reseat it.
Error 5 Side wheel(s) can't turn warning
Debris is stuck in a wheel well, or the wheel assembly is jammed.
Fix: Turn the robot over and clear debris from around both wheel wells.
Error 6 Cliff sensor problem info
A cliff sensor is dirty or the robot is near a ledge/stairs/dark reflective floor.
Fix: Wipe the cliff sensors on the underside with a dry cloth and move the robot away from ledges.
Error 7 Wheel can't turn (600 series) warning
Wheel obstructed by debris or hair.
Fix: Clean around the wheel and drop-sensor area, then restart.
Error 8 Vacuum motor struggling warning
The vacuum motor is drawing too much current, usually from a clogged bin or filter.
Fix: Empty the bin and clean or replace the filter.
Error 9 Bumper stuck info
The front bumper is pressed in and not releasing, often from debris behind it.
Fix: Gently tap the bumper on all sides to free it and clear any debris underneath.
Error 10 Wheel problem - robot may circle warning
One drive wheel isn't extending fully.
Fix: Remove the wheel module if possible and clear debris; otherwise contact support.
Error 11 Insufficient airflow info
Filter or bin path is clogged, restricting suction.
Fix: Remove and clean the bin, filter and the extractor/brush area.
Error 14 Bin not detected info
The bin isn't seated correctly or its contact points are dirty.
Fix: Remove the bin, wipe the metal contacts, and reseat it firmly.
Error 15 Internal error (usually self-resolves) info
A transient software/hardware fault.
Fix: Restart the robot. If it repeats, factory-reset via the app.
Error 16 Tilted at start info
The robot was picked up or started on an uneven/soft surface.
Fix: Place it on a flat hard floor and restart.
Error 17 Navigation problem - robot got lost info
Mapping sensors lost track of position, often in a dark or reflective room.
Fix: Increase lighting if possible and restart the cleaning job.
Error 18 Docking problem info
Robot could not see or align with the dock's infrared signal.
Fix: Clean the dock's contacts and IR window, make sure nothing blocks the space in front of it.
Error 19 Cliff sensor triggered near the dock info
A cliff sensor picks up a ledge or drop right by the dock's launch point.
Fix: Clean the cliff sensors and check the floor in front of the dock for reflective or dark strips.
Error 21 Internal communication error warning
A circuit board communication fault.
Fix: Restart the robot; if persistent, contact iRobot support - this is a hardware-level fault.
Error 22 Robot stuck info
Physically wedged under furniture or against an object.
Fix: Free the robot and restart in a more open area, or set a keep-out zone in the app.
Error 23 Battery not communicating warning
Poor connection between the battery and main board, or a failing battery.
Fix: Reseat the battery if removable; if the fault persists the battery likely needs replacing.
CHG 1 Battery not detected warning
Battery disconnected or failed.
Fix: Check the battery is seated; if not user-replaceable, contact support.
CHG 3 Charging system fault warning
Fault in the dock or the robot's charging circuit.
Fix: Try a different outlet for the dock; if it persists, the dock or charging circuit needs service.
CHG 5 No charging current warning
The robot isn't receiving current from the dock's contacts.
Fix: Clean both the robot's and the dock's charging contacts with a dry cloth.
CHG 8 Battery communication fault warning
The battery can't report its status to the robot.
Fix: Usually indicates the battery needs replacement.

Newer models (i Series, j Series & Roomba Combo) official source

iRobot's official Roomba j Series and Roomba Combo 10 Max error chart (homesupport.irobot.com/s/article/31103) - the same numbers mean different things than on the classic-model chart above, so don't mix them up.

Error 1 Left wheel hanging or stuck info
The left wheel is hanging down or the robot is physically stuck.
Fix: Place the robot on a flat surface and press the button to restart.
Error 2 Multi-surface rubber brushes can't spin warning
Hair or debris is wrapped around the rubber brushes.
Fix: Clear the brushes, then press the button.
Error 3 Right wheel hanging or stuck info
The right wheel is hanging down or the robot is physically stuck.
Fix: Place the robot on a flat surface and press the button to restart.
Error 4 Left wheel jammed warning
The left wheel has stalled - it's physically jammed.
Fix: Clear the wheels, then press the button.
Error 5 Right wheel jammed warning
The right wheel has stalled - it's physically jammed.
Fix: Clear the wheels, then press the button.
Error 6 Constant cliff detected info
Cliff sensors are picking up a drop-off continuously, or are dirty.
Fix: Move to a new area, check the cliff sensors are clear of debris, then press the button.
Error 7 Side wheels can't turn warning
The robot was started on an uneven surface or is stuck on an obstacle.
Fix: Check the app for guidance; free the robot and restart on flat ground.
Error 8 Poor suction warning
The vacuum is not generating enough suction, usually from a clog.
Fix: Check the app for guidance; clear the bin, filter and airway of any clog.
Error 9 Constant bump detected info
The bumper is jammed with debris or has been knocked loose.
Fix: Tap the bumper to free it, then press the button.
Error 10 Right wheel can't sense the ground warning
The right wheel is on the ground but the robot can't detect it.
Fix: Check the app for guidance.
Error 11 Vacuum motor not activating warning
The vacuum motor is failing to turn on.
Fix: Check the app for guidance; if it repeats, the motor likely needs service.
Error 12 Cliff sensors triggered info
Cliff sensors detected a drop-off.
Fix: Move to a new area, then press the button.
Error 13 Both wheels on uneven ground info
The robot is sitting on an uneven surface.
Fix: Place on a flat surface, then press the button.
Error 14 Bin not present info
The dust bin is missing, or its filter/detect switch isn't seated right.
Fix: Reinstall the bin and make sure the filter is installed, then press the button.
Error 15 Internal board error warning
An internal circuit board fault.
Fix: Restart the robot; if it repeats, contact iRobot support.
Error 16 Bumped at start info
The robot detected a bump right as it started, possibly a dislodged bumper.
Fix: Move to a flat surface, then press the button.
Error 17 Lost while cleaning info
The robot entered an unmapped area and can't find its way back to the dock.
Fix: Check the app for guidance; you may need to manually return it to the dock.
Error 18 Couldn't dock after finishing info
Cleaning finished but the robot couldn't dock itself.
Fix: Place the robot on the dock manually to charge.
Error 19 Failed to undock info
The robot bumped something while trying to leave the dock.
Fix: Clear obstacles near the dock, then press the button.
Error 21 Lost communication with mobility board warning
An internal communication fault with the board controlling movement.
Fix: Check the app for guidance; this is usually a hardware-level fault.
Error 22 Environment issue info
Something about the current spot is confusing the robot's sensors.
Fix: Move to a new area, then press the button.
Error 23 Battery authentication failure warning
The installed battery isn't being recognized as a genuine iRobot battery.
Fix: Make sure the battery is an authentic iRobot battery.
Error 24 Environment issue (flat surface) info
The robot's surroundings are interfering with normal operation.
Fix: Place on a flat surface, then press the button.
Error 25 Internal board error warning
An internal circuit board fault.
Fix: Check the app for guidance.
Error 26 Vacuum stall - possible filter clog warning
The vacuum motor stalled, most likely from a clogged filter.
Fix: Check the app for guidance; clean or replace the filter.
Error 27 Vacuum motor over-temperature warning
The vacuum motor overheated, from a clogged filter or bad impeller.
Fix: Check the app for guidance; clear the filter and let the robot cool down.
Error 29 Software upgrade error warning
An error occurred while upgrading the robot's firmware.
Fix: Check the app for guidance and retry the update.
Error 30 Vacuum failed to start warning
The vacuum motor failed to start a cleaning job.
Fix: Check the app for guidance.
Error 32 Smart map version mismatch info
The map stored on the robot doesn't match the one saved in the app.
Fix: Reboot the robot to resync the map.
Error 33 Path blocked on Smart Map info
The robot can't clean the path it planned - something may be blocking it.
Fix: Move to a new area, then press the button.
Error 34 Internal communication error warning
An internal communications fault between components.
Fix: Check the app for guidance.
Error 36 Bin-full sensor not cleared info
The bin-full sensor wasn't reset after debris was evacuated (auto-empty dock models).
Fix: Empty the bin manually to clear the sensor.
Error 41 Mission timed out info
The cleaning mission didn't finish before timing out.
Fix: Press the button to restart the mission.
Error 42 Failed to re-localize info
The robot lost track of where it was mid-clean and couldn't recover its position.
Fix: Check the app for guidance and restart the cleaning job.
Error 43 Started inside the dock's keep-out zone info
The robot was started too close to the dock's no-go zone.
Fix: Move the robot away from the dock before starting.
Error 46 Ended mission on low battery, not docked info
The robot ran out of battery before it could return to the dock.
Fix: Manually place the robot on the dock to charge.
Error 47 Invalid robot calibration warning
The robot's internal calibration is invalid.
Fix: Reboot the robot.
Error 48 Calibration / path issue warning
Invalid calibration is affecting the robot's planned path.
Fix: Reboot the robot.
Error 66 Memory limit reached warning
The robot's onboard memory (usually map data) is full.
Fix: Check the app for guidance; you may need to delete an old map.
Error 68 Camera failed during cleaning warning
The onboard camera used for navigation failed mid-job.
Fix: Check the app for guidance.
Error 74 Area cleaning limit reached info
The robot hit its maximum area-per-mission limit.
Fix: This is expected behavior on very large spaces, not a fault.
Error 75 Stuck around obstacles, no progress info
The robot keeps bumping the same obstacles without making progress.
Fix: Clear the obstacles or move the robot to open floor.
Error 76 Internal communication error warning
An internal communications fault between components.
Fix: Check the app for guidance.
Error 88 Back-up refused warning
The robot determined it can't safely back up from its current position.
Fix: Manually move the robot away from the obstacle.
Error 89 Mission runtime too long info
The robot has been running a single mission for an unusually long time.
Fix: Press the button to end and restart the mission.

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